Returns & Exchanges
We do not accept cancellation of orders – all orders placed will be fulfilled. If you have a change of mind or circumstance, once you receive your order you can choose to return it, if it meets the 'Returns' requirements below.
If you've had a change of mind or circumstance, we'll refund your order as long as it is: (1) within one month of the purchase date; (2) able to be returned in its original, unopened state. You will be required to cover the postage costs for the return.
In the case that you have received an incorrect order, the return fee and postage of correct item will be covered by us.
In the event you have received a defective or damaged item, please send us an email within 7 days of receiving the item to inform us.
Only regular priced items may be refunded. Sale items cannot be refunded.
If you wish to return or exchange an item, please send us an email at firstname.lastname@example.org before returning the item, so we can fully understand the situation and offer the best assistance.